東京で食う飲む!Restaurant or Bar around Tokyo and Far East. There is a great diversity of food and culture in Japan. You will enjoy the huge range style of food from very local Japanese food to a lot of foreign foods. I hope you will find and feel the diversity of foods in Japan.

30 January 2016

“New Normal” of the service in the local restaurant of Mainland China?


The people in People’s Republic of China might have faced the new phase, not only in their economics but in their industry or view of profession. During my very short journey, I met a lot of service person of the restaurants. The staff of the Wanda Sofitel has huge disabilities to communicate in English, but the customer who can speak Chinese may be welcomed by all of staff in hotel. On the other hand, the staff in the local restaurant show us very kind and professional service.

The first memorable communication between the people in PRC and us was at the mutton hot pot restaurant beside the Shichahai (什刹). The floor manager was very fair gentleman who was able to speak only in Mandarin. He coordinated our table one hour and half after we arrived the restaurant. There were hundred customers were waiting for their table. In the End of the dinner, the staff had come to clear the next table to ours. The middle age lady staff has told us how to say, ”Thank you” in Mandarin. The pronunciation of xiexie was different among the Mandarin in Beijing and in Taipei. The sound in Taipei was very clear and articulated.

The second one was at the Peking style local restaurant where we had Zha jiang noodle in Quanmen. The middle class people, the communist party will strongly deny their being, had large lunch with their friends or families late morning. There were more than ten service staff at this restaurant. We had ordered only Zha jiang noodle and some Chinese pancakes. The staff had made a wondering look. The noodle was very lovely with sophisticated miso paste and well-balanced topping. After our payment, a young lady were sent us off to the entrance. She said me “Wear, Wear” in Chinese. The outside were very chilled climate.

The rumour of Mainland China was smile-less continent among 60s-70s old people. Under the communism society, the service industry had never developed. After the gauge jaufang (economic reform in PRC), the rapid growth of tourists to Western countries may have had small outcome in the PRC society. The upper class and middle class people had come to Japan, North America, South East Asia countries or Europa. They had felt what the real comfortable service is, which they had forgotten for 60 years after communism revolutions.

Search This Blog