14 November 2015
Short haul Japan Airlines Business class (JAL Sky Suite 767) from Tokyo to Manila
The worst business class services on the aeroplane in developed countriesThe Japan airlines had proud of the long history and nice quality of the Japanese style service. On this visiting to Manila, I must choose Japan airline. The aircraft was the Boeing 767-300ER which was the common aircraft for the short to middle haul international flights from Japan as Manila, Saigon, Hanoi, Bangkok, Singapore or Hong Kong.
The business class seat was the new Sky Suite 767 style which was the renovated products from Japan Airline. The Sky Suite 767 seat will be fully flatted bed but the seat has too narrow space to take a nap on these seats. The length of the seat will be fit for the foreigners but the narrow seat will be difficult to be relaxed. The relax position is Okay.
The meal service will start with the drink service as the other airlines. There were some selection of wines, liquors and soft drinks but nothing was special. The snack which was served with the first drink service was Dry Natto and some rice chips. The Natto will be familiar to Japanese passengers thus the foreigners may not like smell and texture of Natto.
The meal service had nothing special. I chose the Japanese style menu from the lists. The portion was normal as the other airline company. All meals were placed on one tray in the JAL short haul like Manila. The meal level of this short haul was as the economy class meal service which was served on Narita-Paris JAL flight twenty years ago. The main course was a little bit less warmed because all courses were served on the same tray.
the whole view
Grilled Halibut with Yuzu miso flavour and Grilled chicken with miso sauce
Syokado box (for the Entre)
After dinner, I had some cognac from the list. The inflight service manager had brought a glass of cognac and told me in Japanese, "If we had some chocolate for you sir, (we will serve some piece of lovely chocolate)."
The cabin announce was too frequent to interupt the movie several times. Each announce was very long and superficial. The cabin crews had not pay attention for the passengers comforts.
All things were aimed at the average marks in the service for Japanese. All cabin crew have not been able to speak frequent English and had no ability to entertain and serve for the passengers. They had never served and just ridden the aircraft with passengers to place the drinks and meals, also in business class. I have not been able to find the Japanese Omotenashi service.
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